Our services

DECODE: Behevioural audit

We decode employee and customer behaviour to uncover why desired actions fall short, providing actionable recommendations based on behavioural science and evidence-backed research.

DESIGN: Behevioural design

After decoding behaviour, we go a step further—collaborating with our clients to design targeted solutions that address their unique challenges and context. We craft and rigorously test behavioural interventions rooted in scientific insights to drive meaningful and measurable change.

Through engaging and tailored training, we equip your employees with the knowledge and skills to apply behavioural insights in their daily work, driving positive and sustainable change.

DEVELOP: Behevioural knowledge

DISCOVERY: Discovery session

For those who want a ‘teaser’ before diving deeper

Why Discovery?

Business challenges often stem from human behaviour—whether it's employee engagement, adoption of new processes, or customer behaviour. Yet, organisations often struggle to understand why desired behaviours don’t occur.

Discovery provides a fast and structured insight into the barriers to change, using principles from behavioural science.

What does Discovery offer clients?

• A quick, structured, and science-based understanding of obstacles to desired behaviour.

• Clear guidance on where to start and whether a deeper analysis is needed.

• Actionable recommendations that organisations can implement immediately.

When is Discovery the right choice?

• When you need to quickly understand the barriers to desired behaviour.

• When you're unsure whether you need an in-depth behavioural audit.

• When you need fast insights to improve decision-making and reduce business risks.

Discovery is the ideal first step for those who want to experience how behavioural science can help solve business challenges before committing to deeper interventions.

FAQ

What is behavioural science?

Behavioural science is the scientific study of individual, group, and population behaviour, as well as the factors that influence it. In short, it explores why people do what they do.

How to choose the right service for your organisation?

• If you're unsure about the problem or need an initial insight, DISCOVERY is the best first step.

• If you already have a defined challenge but require a deeper analysis, choose DECODE.

• If you want to develop and test a solution, DESIGN is the right choice.

• If you’re looking to train your teams to independently apply behavioural science, DEVELOP will support you in that process.

How can behavioural science help my organisation?

Behavioural science helps organisations better understand employee and customer behaviour. Using scientific methods, we can identify barriers to desired behaviour and design solutions that align with human nature, encouraging positive change.

What problems can behavioural science address?

Behavioural science enables organisations to better understand and shape human behaviour through evidence-based strategies, delivering measurable impact in key areas such as:

• Sustainability – Designing incentives that promote environmentally friendly behaviour.

• Decision-Making – Minimising cognitive biases in leadership, management, and strategy.

• Employee Engagement – Enhancing motivation, reducing turnover, and boosting productivity.

• Health & Safety – Encouraging healthier habits and adherence to safety standards.

• DEI (Diversity, Equity & Inclusion) – Reducing unconscious bias in recruitment, promotion, and workplace culture.

• Customer Experience – Creating intuitive interactions that improve satisfaction and foster loyalty.

• Financial Behaviour – Encouraging smarter financial decisions and increased savings.

By blending scientific insights with practical interventions, behavioural science drives meaningful change that translates into real business results.